Can you transfer my existing website for free?
Absolutely! We provide complimentary website
transfers for all hosting packages. Our technical team handles the complete migration process
without any service interruption or downtime.
Do you offer support in Sinhala and Tamil?
Yes, our Sri Lankan support team operates around
the clock and can assist you via phone and WhatsApp in Sinhala, Tamil, and English.
What is your uptime guarantee?
We maintain a 99.9% uptime commitment. Our
redundant infrastructure includes continuous monitoring systems to keep your website accessible
at all times.
Is WordPress hosting included in all plans?
Yes! All our shared hosting plans are optimized
for WordPress with one-click installation, automatic updates, and LiteSpeed caching for maximum
performance.
Can I pay in Sri Lankan Rupees (LKR)?
Yes, we accept payments in LKR through bank
transfers, credit/debit cards, and popular local payment gateways. No foreign exchange hassles!
Do I get a free domain with my hosting plan?
Our Professional and Growth packages include a
free .LK domain registration for the first year. You can also upgrade to .com or .net domains at
discounted rates.
What backup options do you provide?
We perform daily automated backups for all
accounts. Professional and Growth plans include remote backup storage with easy one-click
restoration through cPanel.
Can I upgrade my plan later?
Yes! You can upgrade from Starter to Professional
or Growth packages anytime. The upgrade is instant, and we'll prorate the cost based on your
remaining billing period.
Is email hosting included?
Yes, all plans include professional email
accounts with your domain name (e.g., info@yourbusiness.lk). You get webmail access, SMTP/IMAP
support, and spam filtering.
What if I'm not satisfied with the service?
We offer a 30-day money-back guarantee on all new
hosting accounts. If you're not completely satisfied within the first month, we'll refund your
hosting fees—no questions asked.
